Q: What does the web site migration service involve? Will my web site be secure?
A: The web site migration service available at True Cloud Hosting is absolutely free of charge and involves transferring all your files, databases and emails from your present web hosting provider to your brand–new hosting account with us. We will also edit all the settings necessary for your sites to be completely functional on our avant–garde cloud hosting platform.Our techs are fully capable of transferring any sort of site. With years of work experience in this field, they are experts in the specificities of our cloud hosting platform, our Control Panel as well as all other well–known Control Panels. For them, transferring a custom–made application with lots of custom libraries is as elementary as moving a simple WordPress blog.
Q: Just how long will it take for my web site to be migrated over to your platform?
A: We strive to perform all website migrations ASAP. However, we do not have a fixed time frame for web site migrations. There are several factors that you need to consider – the actual size of your site and the workload of our web site migration staff, etc. We constantly strive to implement each migration in less than 48 hours. With smaller websites, our team typically manages to finish within 24 hours.
Q: My privacy is crucial to me. What info do you need to have?
A: We’ll need the login information for your current web hosting provider’s Control Panel and the site’s name (domain name).
Q: The login info for my hosting account is sensitive. How can I trust you?
Q: How about downtime? Will my web site be offline?
A: Your website will work just like it did before with your old web hosting provider. When we have completed the migration, your website will be configured to work on our system and we will ask you to preview it. If it is working correctly, all you will need to do is update the name server records pertaining to your domain name. Your web site will be migrated over to us without any downtime whatsoever.
Q: Will my present web hosting provider have to do anything?
A: No. Apart from your login details for the Control Panel, we do not need anything. We’ll never touch base with your hosting provider. They will not know anything about the transfer either.
Q: Which hosting providers can you migrate website content from?
A: We can migrate your site from any web hosting provider or any Linux–based hosting platform as long as we can acquire access to the Control Panel and there’s File Transfer Protocol access available.The only web sites that we can’t migrate are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.