Even though the hosting service supplied by the different companies is virtually identical, every provider has a customized platform with its own modifications and different ways to perform specific operations. That is why, an information-loaded knowledge base will be very useful both for persons with no practical experience and for technically advanced individuals who will sooner or later discover how particular operations are carried out, but will lose time meanwhile. The aim of such a knowledge base is to help make the hosting service quick and simple to use, saving users lots of time and effort. The outcome is more gratified clients, since they can quickly find the information they’re looking for, and less work for the technical support staff representatives, because usually the vast majority of the enquiries and problems that clients have got are already included in the knowledge base. Provided that the articles are properly written and encompass more things, you’ll be able to find out more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Web Hosting

All cloud web hosting that we are offering include an elaborate knowledge base where you can find everything you may ever need to know with regard to your hosting account. Whether you need to create a brand new database, to forward a domain name using an .htaccess config file or to create an e-mail account on your desktop PC or mobile phone, you can just check our help articles and all the information that you require will be there. When you visit a given section of your Hepsia hosting Control Panel, you can see articles that are dedicated to the functions that you can access through it. If you want to see the complete article list and get familiar with all the features that Hepsia offers, or only to read generic info about the hosting service, you can explore the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our very best to cover any problem that you could possibly come across, but if you do not find the information that you are searching for, you can always touch base with us, as our customer support team is at your service 24x7.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated plans include exhaustive online help documentation where you will find information about all the features that our created-developed Hepsia hosting Control Panel offers, together with solutions to various questions and complications that you could stumble upon. All installation guides include comprehensive explanations, which suggests that you won’t need to worry about overlooking something if you would like to export a MySQL database, for example. The troubleshooting articles cover a variety of different probable reasons for particular problems and the solution for each one of them, so if you aren’t able to send email messages even though you have the correct SMTP settings, for example, you can quickly discover what the reason for this might be and rectify the issue with a few clicks in your mail client. As Hepsia has quite a few features, you’ll be able to find relevant articles in every section. In case you would like to examine all help articles, click on the Help link, which is located in the upper right-hand side of the screen.