Installation and Troubleshooting in VPS Servers
The upgrade is available with all VPS server solutions which we offer and you are able to add it either during the signup or anytime after through your billing CP. It features an hour of custom work on your hosting server, so our admins will be able to aid you with software installation or setup. They'll also troubleshoot any piece of software which you have already installed if it does not work, so you will not need to waste time to find out what is wrong because they can aid you in a very quick and expert manner. As this is a one-time upgrade, you can get it just if you need it and if a particular task takes shorter time, the rest of the minutes shall be available for the future and won't be reset in the end of the month. This upgrade is useful when you cannot do something yourself or if you have our Managed Services upgrade, but the half an hour of custom work it provides are not enough for a certain task.
Installation and Troubleshooting in Dedicated Servers
If you need our upgrade for any reason, you could add it to your dedicated server with a couple of mouse clicks through the billing CP or if you will require some custom work on the machine the moment it's put in place, you can obtain the upgrade during the signup process and inform us what exactly you need to be done, so everything shall be ready once your server is up and running. Sixty minutes of custom work are included to your account every time you obtain the upgrade, so you can take advantage of this service as many times as you need. If some task requires less time to be finished, you will not lose the remaining minutes and they'll be available for future tasks. Our upgrade will allow you to concentrate on building and advertising your sites without spending time on maintaining the dedicated server or the software installed on it. You could take full advantage of it if you also use our Managed Services upgrade, but the 30 minutes it includes aren't enough to carry out all tasks which you require.