In the event that you have ever had a cloud web hosting account before or you have dealt with any other kind of online service, you are probably aware from your own experience that for many things it is better to consult with a live person over the phone than to exchange support tickets or e-mail messages. If you want to find out more about a particular service before you purchase it or when something small needs to be made, for instance, it'll be easier and quicker to do it in real time. When you are able to seek the advice of representatives by phone, it is also very likely that you're dealing with an actual website hosting provider, not a reseller. The type of support that you will get over the telephone varies between different providers - from general matters to expert tech support. Typically most suppliers will offer you pre-sales assistance and 1st level telephone support, while more complex tech matters are resolved through e-mail or tickets.

Phone Support in Cloud Web Hosting

If you choose to obtain one of our cloud web hosting, you'll be able to talk with our support crew over the phone for 14 hrs a day. We can assist you in choosing the perfect plan for your web sites since we think that it is better to discuss these issues with a live person. If you already have an account, we will help you with all of your sales/billing questions as well as general issues, even with some tech problems that don't involve too much time or escalation to a system administrator because it'll be better to open a ticket for time-consuming troubles and have the entire correspondence in one place. We now have phone numbers in the US, the United Kingdom and Australia, so you will be able to call the one you prefer and speak with one of our representatives.

Phone Support in Semi-dedicated Servers

We offer live phone support 14 hours a day as part of the support services for each semi-dedicated server package that we provide. Considering the fact that some issues are more complex and time-consuming, you'll have to open a support ticket in case you experience such an issue, still for any general, billing or minor technical issues you can always phone us and we will assist you in a timely manner to save you the time you will have to spend on creating a support ticket. Even if you do not have an account yet, you will be able to find out whether you can host your websites on our high-tech cloud platform or you'll be able to receive any other general info about our semi-dedicated solutions. We now have local phone numbers in the United States of America, the United Kingdom and Australia as well as an international number, so that you will be able to call the one that is closer to your location.