Service Channels

  • Video Tutorials
  • Video Guides

  • Learn very fast the ideal way to edit a file or import a database via our variety of how to video tutorials.

  • F.A.Q.
  • A F.A.Q. Section

  • We deliver an intuitive Frequently Answered Questions section where you could find solutions to the most regularly asked questions.

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  • Ticketing System
  • A Ticketing System

  • The tech support team is available 7 days a week to provide answers to each of your concerns. You are going to have a reply within up to 60 minutes following the ticket submission.

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Forms of Assistance

  • Shared Hosting Support
  • Cloud Web Hosting Support

  • If you need assistance maintaining your cloud web hosting account, or need more resources for your sites, just let us know and we’ll give you the most efficient response.

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  • VPS Hosting Support
  • VPS Servers Support

  • Need some help running the SolusVM admin interface? Your VPS is acting up? Inform us, we are able to provide assistance.

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  • Dedicated Hosting Support
  • Dedicated Servers Help

  • We’ll be on–line night and day to give you some help with any given server management procedure or to help you change the active setup of your dedicated server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a staff of competent specialists prepared to help you with anything connected with your semi-dedicated server. They are available 24/7 all year round.
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