Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour reaction warranty with all of our cloud web hosting packages, which means each support question you email will undoubtedly be reacted to in less than an hour max. Our support company members have been taught to promptly overcome any case and to present you with well timed information on any concern that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is delivered by a team of knowledgeable experts who will be able to respond to your inquiry straight away. You’ll be able to speak with the support team by opening a technical support ticket from your Hosting Control Panel or by sending us an email message. On working days, you may also call us on the telephone or make use of the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel includes a huge know–how base which is incorporated into all areas. In each part, you’ll find a Help press button which will load for you a variety of step–by–step tutorials on how to work with a particular element or perform a selected action. In addition, we have made information clips that allows you to get a better idea of the Control Panel’s interface.