1 hour ticket response
True Cloud Hosting’s team of customer service technicians is devoted to offering prompt answers to each of your inquiries. We will examine your customer support ticket once it has been received and will reply with a solution within maximum sixty minutes after the helpdesk ticket submission. As a matter of fact, our average helpdesk ticket response time is twenty minutes.
An Outstanding Help Desk Service
Each member of our customer service team has many years of experience in the cloud web hosting business and most of them have been with us for at least 5 years. They all are prepared to answer all your queries in the most competent manner possible.
An Easy–to–Browse Help Center
To help you get a quick tip on how you can use a given service, we have integrated a very intuitive Help Center section in the Hosting Control Panel. You can search through a broad selection of web hosting account administration articles and website administration articles, have a glimpse at our F.A.Q. archive or check out our step–by–step video tutorials.