Help and Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Solution Warranty

  • Our client assistance staff is online 24/7/365 to reply to all of your current support needs. Every single ticket you submit to us is going to be addressed within maximum 1 hour. If your situation demands the assistance of one of our administrators, we will address the ticket to the technician on shift and will inform you that the case is being resolved.

  • Top quality support service

  • Expert Technical Help And Support Service

  • Our tech support staff will be working for you 24x7x365 to to respond to all assistance inquiry tickets that you send. We offer technical support for all the apps that are pre–configured on your server. These include our in–house developed Hosting Control Panel, the selected OS and the server admin panel (with respect to the VPS type).

  • Intuitive help center

  • An Informative Help Section

  • In the Hosting Control Panel that comes as a gift with the virtual server, you will discover an interesting Help section, that includes all you should be informed on when supervising your web pages and programs. We have incorporated a wide range of how–to articles and reviews and video training that present the fundamental web site supervision responsibilities in an easy to comprehend manner.